Lee, Sangwon & Richard Koubek (2010). The effects of usability and web design attributes on user preference for e-commerce web sites. Computers in Industry 61: 4, 329–341.
Roth, Sandra P., Peter Schmutz, Stefan L. Pauwels, Javier A. Bargas-Avila & Klaus Opwis (2009). Mental models for web objects: Where do users expect to find the most frequent objects in online shops, news portals, and company web pages? Interacting with Computers 22: 2, 140–152.
Nantel, Jacques & Evelyne Glaser (2008). The impact of language and culture on perceived website usability. Journal of Engineering and Technology Management 25: 1–2, 112–122.
Zainudin, Noorfadzilah, Wan Fatimah Wan Ahmad & Goh Kim Nee (2010). Evaluating C2C e-commerce Website usability in Malaysia from users' perspective: A case study. 2010 International Symposium in Information Technology (ITSim) 1, 151–156.
